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Thanks for the review and enjoy your event! Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Copyright 2023 Apple Inc. All rights reserved. Panic over. Worst customer service YET again! But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. It just says the "Please visit out help page" message. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. With the AXS app, you can. Slow to respond and when they do it has nothing to do with the issue expressed to them. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. So naturally I assumed the ad closed my window browser and did not complete my purchase. Does my friend have to accept each ticket separately? I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . Lets try again. So I kept trying and the same thing kept happening. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. I have changed my password. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. My Axs app will not completely load, it says loading more events, but nothing happens. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. can't go, and more. This is my friend time buying through AXS for other people and Im not sure I would use them again. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. Then confirm "Reset Network Settings". Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. No contact number just an auto chat which is completely useless. Tried it. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Its super easy. Ive asked to speak to managers , and gotten IGNORED. click "Force Stop". Thats the date I requested the transfer. AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. I had to get on my phone. Then I had to send the PDF tickets to my friends. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. they couldnt figure it out and he had to leave for the show. Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. It's absolutely sensible that they keep your money until after the event. https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. It's all a fan needs, all in one app. 2 x tickets available, good seats in section B2. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. Tap for tickets to see the artists and teams you love. Save your emailed tickets. AXSTickets communications are confusing. What is the deal with this thing? Always remember anyone can post on the MSE forums, so it can be very different from our opinion. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. I have lost 8 tickets so far 4 more are today. Still don't see your tickets? I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. Tap for tickets to see the artists and teams you love. I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. Something told me to go on the actual website. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Tickets probably arent being delivered until 1-2 weeks before the show. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. IOS 16.2 on Iphone 11. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. Have had a variety of other problems in the past, particularly with tickets not displaying. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. I add tickets to my cart but when I go to check out it says my cart is empty. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. And the pending charges. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. Press question mark to learn the rest of the keyboard shortcuts. All of this because we were linked to LAST YEARS tickets! After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. How do I get a pre-sale password? Works fine on my computer. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. With the AXS app, you can Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). Press J to jump to the feed. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. Axs store currently offers the greatest deals and promotions. Cheers! If you have just bought your tickets and aren't seeing them in your account, hang tight! Adding tickets to Wallet is a must, and sending/revoking needs major help. We dont need an app for everything. could not the sell tad was not lit up. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Mine wasn't working earlier, but just checked and now showing in the events section. They hold your money forever if there is any issue with your event or if you sold your tickets. NOTHING. I never heard back! I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. I have the app and have refreshed, but my tickets are not there, please resend. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. Also, it is not loading any events. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) Is it Safe? I tried to shared all three tickets through AXSTickets and neither party was able to revive them. I am very frustrated about my tickets! Don't know why it won't work. Why does the email say 1 ticket? And they had no answers for me. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. Alex P. is a great addition to our team. But yeah Im NEVER using them again What happened to you? Too bad it makes you give AXSTickets at least one star on the review. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. Getting Started What is AXS Mobile ID? Two of the ticket were bought together and the other was bought separately. For more information, please see our AXS Tickets Reviews. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. Buying tickets was easy of course .. but getting a refund is a whole other problem. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. I shall try that on Monday after the show. Instead it shows AXS mobile ID and QR code for it. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. I went back to AXSTickets and they were there. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Has anyone else had this problem? I will do everything I can to NOT buy tickets from AXS in the future. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Please fix this and I hope there is no other fans that will experience the same thing as me. I would give AXSTickets no stars if i could. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS Account Your Account My tickets are not in my account? First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! DISCOVER GREAT EVENTSTheres so much to see. Purchased tickets in October of 2021. Continuer sur 950 mtres. I will be disputing this charge with my bank. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. I have deleted data and cache to no avail. I didnt have a problem with the transition until I downloaded AXS and attempted to login. My recipient never received an email with the shared ticket (definitely input the email address correctly). I can't even get into the the app on my phone. Just buy straight from the venue! I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. Two thumbs down. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Create an account before you try to buy tickets for the first time. As soon as I select buy tickets the next page fails to fully load. Ticket . I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. My AXS app is not working!! Front row or on the aisle? Apparently only 2 people actually made it to the meet and greet that day. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Hi all, just a bit of info in case anyone has a similar issue to me. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. Peter Kay tickets - London 02 many dates !! Buying Basics How can I buy tickets? Do the terms of your original ticket purchase permit you to re-sell the tickets? Tix are for mobile, so not sure what to do. Wondering if they took them off to change dates. I have no problem logging in to my axs.com account on my computer. AXSTickets keeps crashing right now every time I tap the menu bar. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? Tickets go on sale to the general public Friday, 3/10 at 10 am local time. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. cant go, and more. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. I can't access purchasing tickets either on my desktop or phone. See all 9 articles Ticket Order Help What is a Pre-sale? AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! It's all a fan needs, all in one app. Front row or on the aisle? NOTHING. AXS shit the bed big time. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. AXS Tickets does not seem legit based on our analysis. I have to go to a game this Saturday hoping that it will work by then. If so, how? GetHuman-robtixsa'sJune 2018AXS Tickets{0} . Published by AXS on 2023-02-21. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. Hour long customer service wait with no live person interaction. I was happy and excited. So if you find that your tickets have disappeared it seems there's no need to worry. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Then the final queue starts for buying tickets. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Damn thats really smart Im gonna do that from now on. Why did the venue decide to use AXS Mobile ID? So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. I have an issue with AXS Tickets too. BUY THE PERFECT. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. Get started today. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. I can log in on my computer but not on the AXS app on my phone. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. 1x ticket, 75 face price. Save your time, use a different app. AXSTickets is absolute garbage!!! If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. AXS Tickets does not seem very safe to us. You dont care about customers or their needs and it shows in all of your actions and words. No paper tickets required. The end. We know that fans of live entertainment have been looking for a solution to these issues for a long time. There is no error indicated but I am unable to complete purchase. I never received my email confirmation for my tickets. I called the royal albert hall at last minute and they said they can reprint. My daughter ending up unable to transfer her tickets, so lost over $100. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Press question mark to learn the rest of the keyboard shortcuts. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. . I'm getting sent in a loop to verify my device to sign on to the app. I know to use PayPal goods and services since it has buyer protection. When I've bought tickets from AXS before they took a few days to show up in my events. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) Their customer service is horrible. Presumably you agreed to the "ridiculously high" selling charge before confirming? So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. And that was after the minutes that passed by before I actually set the timer. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. Im very easily to forget my password. I logged into AXSTickets and saw the tickets. Its all a fan needs, all in one app. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. I had to log in each time I used AXSTickets, which was several times within a couple of days. Tap for tickets to see the artists and teams you love. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. AWFUL!! 5. Apparently it is actually AXS? DO NOT USE THIS COMPANY! I constantly had to check everyday because it would log me out everyday. This update includes performance improvements and bug fixes. These tickets are non refundable so I am out $200. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". I got to the event, having paid for 10 tickets, and the etickets didnt work. Then AXSTickets froze, so I killed and restarted it. AXS tickets can vary in pricing depending on the size of the venue. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since.