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Because it still shows up as being sold on depop even though I refunded her. With all these precautions, how can sellers ensure safe transactions inside Depop? Your packaging is the first time your buyer experiences your brand in real life. Respond to messages swiftly, show appreciation, and never be afraid to ask for feedback on things you can improve. It is best to use natural light, so there is no artificial light affecting the items color and to avoid over-exposure. can depop buyers see your address. You can mention things like: Here is a great example of how to write an engaging and useful product description. Our community comes first. This helps to protect both users and Depop from fraud and other malicious activity. Make an impact Selecting the option that works best for you is based on a number of factors, including item destination and convenience. Tap "Who Pays?" Are they Depop resellers as well? There is no repeat business when a seller scams, so most of the people are legit sellers. can depop buyers see your address. Further reading: Depop Review: Should You Sell On Depop? There are also scammers on other e-Commerce platforms like Poshmark and eBay. To learn more about how OneShop help sellers win the marketplaces and helps you achieve your business goals, visit OneShop here and learn how to succeed in your business! 9 min read. Depop uses your phone number to verify your identity and make sure you are who you say you are. Understanding How Depop Returns and Refunds work is very important! According to Varsity, there areover 20 million Depop users, 90% of whom are under 26 years old. Buyers love free shipping. Another critical component of selling is pricing. Additionally, you can also adjust your privacy settings and access the help center from here. Setting up your shop properly, being open with your consumers, and developing your brand are the keys to becoming a successful Depop vendor. Depop started as an online marketplace for buying and selling clothing. For example, did you know that shipping costs account for 61% of all shopping cart abandonments? Sendle is a courier company that can be useful for home-based collection and delivery. Similarly, something that's large and heavy will cost more to ship than something that's small and light. Sending something to a local buyer is likely to be less expensive than sending it overseas. Youll then be able to see your sales receipt and the option to View my Shipping Label. Finally, you can use Ship with Depop Courier Collect, where MyHermes will collect your parcel from your address. If you have further questions, feedback, bug reports, or want to know a bit more about us, why not swing by for a chat and say Gday! Depending on which accounts you have, there are different fees and services to consider. Mercari pockets the least, only charging 2.9% plus $0.30 for . To offer Free Shipping > tap the toggle on. If you feel like this is the best way to ship on Depop for the items and customers that you have, then go ahead. Depop is a shopping app based in London with other offices in Milan, Manchester, and New York City; however, it is a popular shopping app in The United Kingdom, Australia, New Zealand, Italy, and The United States. Your item is on Depops prohibited items list. Since it covers a variety of areas, you'll probably still want to use it even if you move. Create an account to follow your favorite communities and start taking part in conversations. UPS is a good option for international shipping. However, like in any business transaction, issues can arise. Even if the customer says they want to save extra money or are willing to pay via PayPal's Goods and Services, decline still. After the payment has been confirmed, they will message the seller asking to change the shipping address elsewhere. Before we dive right into shipping and packaging costs, let's first discuss the basics of what to do after you sold an item on Depop. The honesty of your listing will help limit the number of return requests that you receive. 6. You don't have to complete the purchase to update your shipping address. Sometimes you will find your audience, and sometimes your audience will find you. You can change these settings in the account settings menu. You will receive payment via your bank account. Youll find a rough guideline to refer to in theDepop shipping guide. Posting stuff on Depop is free. For more information, please see our Once you understand how it works and what to sell on Depop, you can start listing on the app. It is important to note that a buyer and seller must agree on the cost of shipping prior to a purchase and a seller must provide information regarding the cost of shipping to the buyer on a listing in order to ensure that there is a mutual understanding of the cost of shipping on Depop. You are not permitted to purchase or sell anything that is illegal where you live (even if that item is specified on the official list as being permitted). For example, if someone is selling a vintage clothing item on Depop and you make a purchase, the seller will mark the item as bagged. It's most widely known for being an online thrift shop where buyers can find second-hand fashion at an affordable price. This means youll likely need to give your email provider new information about yourself, such as your name and address. It is safe to say that the platform caters to the Gen Z audience. You could arrange shipping independently where you decide on the courier and service you feel most comfortable with using. You can view ourwebsiteor have a chat with us throughMessenger. This will update the shipping address used for subsequent purchases. and our Customs: check out the rules around importing goods in different countries. When evaluating what you can sell quickly on Depop, consider things like sneakers, streetwear, and designer labels. If you agree to talk with them using these channels and transact with them outside Depop and they turn out to be a scammer, then it will become an expensive lesson learned experience. There isnt a single correct response to this question as the demand is significantly influenced by the seasons and the weather. To change your username, go to the settings page of your Depop account and click on the Edit Profile tab. Follow these steps to link your PayPal account to Depop: Depop Payments allows buyers to pay for things on Depop using Apple Pay, Google Pay, and credit/debit cards. After the item arrives at your buyers' shipping address, and the transaction has been successfully completed, give your buyer a review and encourage them to do the same to your shop. If you use this method, you can either drop-off your item at the local depot or have a courier collect it from your address. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. How to do your own shipping: Depop sellers are free to arrange shipping independently. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. A PDF file of the shipping label will prompt. This . Depop is a fantastic platform to build a business or sell as an individual to make extra money. One easy way to spot a scammer from legitimate buyers is by looking at their profile. Plenty of people around the world use Depop to buy and sell their used products on our platform. Depop is a vast marketplace where you can buy and sell anything from clothing to electronics. If you want to change your profile photo, press the blue circle with a pen in it. For U.S. sellers, Depop offers an in-app courier (USPS). This article will break down the basics of Depop's shipping costs for sellers, shipping and packaging fees, as well as how to set your price right! Its easy to get started just create an account to start selling. Use 5 relevant hashtags for every item. Depop exists among a plethora of other resell, e-commerce and shopping platforms such as Etsy and Poshmark. Depop is a free shopping app that allows people to buy and sell items in their area. She chooses the goods based on how she sees herself wearing them. can depop buyers see your address. In addition, you want the customers to see the item as clearly as possible, including the print, the fabric, the quality, and any flaws. We find that offering free national shipping can double a sellers chances of selling an item within 7 days. Level up your tech skills and stay ahead of the curve. Privacy Policy. With the right tone of voice, product description, and appealing photos- you can convert one to a hundred sales in no time! However, although using the platform is simple, it does not mean that you as a seller can ignore putting effort in to run your business efficiently. Etsy is buying Gen Z social shopping app Depop for $1.6 billion. For example, if you have a social media account like Facebook or Twitter, you should be able to change your username directly on the platform. In other words, use the tips we outlined before and do not send the refund any other way! Its important to make it snappy and personal, with enough info that they know what you and your shop are about. It is also recommended that all buyers and sellers avoid purchasing items that are illegal or considered offensive. Always choose the best option where you and your buyer can be protected! By checking their profile, you can already tell a lot about themselves. This ensures that you will get paid for the item you ship, and the buyer will also have an assurance that she will receive the item she bought from you. On the main page, click on the profile icon at the bottom right of the page. After reaching out to your customer, prepare your package by packing it securely and choose your preferred courier. Its also extra important to use tracked shipping when shipping worldwide. Streetwear. This will take you to the settings page, where you can edit your profile, account details, selling preferences, notifications, and payment information. You will beable to see all of your sales without having to leave the app. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. All products and company names are trademarks or registered trademarks of their respective holders. Youll need to supply a phone number and a valid email address to complete the process. For starters, here is the step by step guide on how to generate your shipping labels: The prices are subject to changes depending on the courier, but here are the estimated prices: Before posting and pricing your items, you must also consider other Depop selling fees and PayPal transaction costs. It's simple and free to get started. Find the transaction you would like to refund > Click Refund, If you are issuing a full refund, Click Full Refund and follow the steps on the app, If you are issuing a partial refund, Click Partial refund and follow the steps on the app. The cost will be deducted from your linked PayPal account or your card on file with Depop. Do their accounts have reviews? Depop is a social shopping app targeted at Gen Z shoppers. You can easily cross-list from Poshmark to Depop, Mercari, and other platforms (eBay soon, too!) Images are a big part of why people buy from Depop, we emphasize this in our guide on increasing sales on depop. With the rise of sustainable fashion, there's no wonder why this platform is gaining such exponential traction. You can create listings right from your phone using the free app. You can shoulder the shipping cost or let your buyers pay for the shipping fees. You will not be entitled to a refund for the fee when you issue a refund for the transaction. For high-value items, add insurance and ask for a signature too.This helps to build trust in your shop and gives buyers confidence. When you follow the policies Depop has set out to be qualified to receive protection, it will come in useful in situations like refunds or other disputes. What is the true color/colors of the item? As young as 13 years old can register in Depop, make an account and start buying or selling. Choose the approximate size of your item. So include a shipping estimate in your listing, based on the size of the item (including packaging). There are over 100 million items listed on Depop, with 90% of users aged 26 and under. Repeat. Although you may not be able to totally avoid a buyers return request. It feels a lot like a social media app as you build a community of followers who want to engage with your products. Your email address will not be published. This helps build trust from your buyers and gives them assurance on when they can expect the item's arrival. Alternatively, you can choose to use 'Ship with Depop'. ", Tap domestic then Select "Ship with Depop", Enter your shipping address, then confirm it. Along with showing an accurate photo, you need to have accurate descriptions on your listing. Depop is more than a marketplace. You can also control privacy settings for profile visibility and check out Depops range of profile verification options. Enabling Depop payments comes with significant benefits: There are two ways to list items on Depop: Get your shop off to a good start by listing at least four items. 3. Depop is one of the biggest online marketplaces as of 2022, with 30 million users worldwide. While this is still its primary use, Depop now allows sellers to sell other items as well. Depop has the right to remove or restrict listings it determines to be inappropriate or unsafe, and those users can be held liable in a court of law.