Are you a company? Team leaders are always on hand if needed. We have up to 8 weeks to investigate and respond to a complaint, however we aim to contact you a lot sooner.
Dear GayeThank you for your review.I am very sorry to hear that the service that you received was not to our usual high standards.I have requested the documents be sent to you via post. Very friendly, knowledgeable and . (But perhaps that was because I wanted to spend money!). View our cookie policy here. .wsite-product .wsite-product-price a {} Your complaint will be assigned to the Complaints Department who will acknowledge your complaint in writing within 5 days and issue a final response within 8 weeks. Isla Graciosa, 1 If you have not received them in the next few hours, please can you send a message to expat@staysure.co.uk or give us a call on +34952010024 and we will be happy to help. Get started with your Free Employer Profile. The breaks are 10 minutes which is very short and not enough for all the stress we have to deal with from dealing with a very high call volume. I had to deal with an out sourced company. Have a fantastic holiday. }(jQuery)); Broadband TV & Mobile Guides and Company Reviews, Your Jokes | Let's be funny and save some money. Contact Staysure Our friendly team are here to help Get in touch Department Opening times Telephone Insurance Sales - Monday to Friday: 8:30am - 8pm - Saturday: 9am - 5:30pm - Sunday: 10am - 4pm Christmas hours: - Saturday 24 December: 9am - 3pm - Sunday 25 December: Closed - Monday 26 December: Closed - Tuesday 27 December: 9am - 5pm This is an ongoing focus for us and recently we introduced new technology to enhance this capability even further. Also, for some of our insurers we may receive a profit share payment if they A company who has to bang on about diversity isnt a diverse company. 2023 Resolver Consumer Online Limited. Warm regards,Vicki. I contacted you twice. $(function() { We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. Some of the other changes you can make include upgrading your policy, adding additional cover options and changingyour personal details. Learn more about Resolver Pro and how to claim your business. Staysure Customer Service Team Get in touch with us if you'd like to make multiple changes to your policy. Find out how we combat fake reviews. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. - Monday - Friday: 8.30am - 8pm
If you are travelling within this period, please let us know and we will mark your complaint as a priority to deal with urgently. font-family: "Montserrat" !important; _W.themePlugins = []; _W.recaptchaUrl = "https://www.google.com/recaptcha/api.js";