Whats all that you replaced? Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. Check your TVs HDMI input. Mine started this same thing yesterday. Holding the select and play/pause buttons down at the same time for about five to 10 seconds will make the Firestick reboot. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. If you dont want to use the physical Fire TV remote to control your setup, you can also use the Fire TV app. Firestick wont load. - last edited Step 3: Open the Fire TV app and select an available device . So obviously the fire stick as a whole is having major issues. Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. I an only get a flashing screen. when i put my 4k max factory default it goes back to main screen, it wont let me do it. No help, but made us both laugh cheers for that . Plus, I never cleared any cache the entire time I had the stick. How to Fix It When a Fire Stick Is Not Working. I really have a bitter sweet relationship with the firestick. I just bought a brand new one and tried setting it up on 2/25. What Causes Amazon Fire Stick Loading Problems? There are several solutions for all the common reasons a Fire Stick won't work, including black screen problems, no signal issues, and media not loading problems. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. There is sound on start-up when Fire Stick first appears on-screen, but not after that. Looking at all these comments they are all recent. Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? This is now my 3rd broken firestick in about 6ish years. I need a factory reset asap. Tried new batteries, pressed select and play, etc. Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. Doesnt Amazon have any responsibility responsibility. It would be an awesome product if all the bugs were worked out of it. All I get is a flashing screen. my firestick is 6 months old and has stopped working, Ive tried everything. They dont have complete knowledge. Is that the problem? Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. I cannot get past the installing updates as well. The device will shut down and restart, and you should see the Fire TV logo appear as it reboots. Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. Time Machine vs Arq vs Duplicati vs Cloudberry Backup. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Step 1: Download the Fire TV app for Apple or Android. Ive done every update, changed batteries, you name it, its been done. Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. Media streaming services occasionally go down due to server issues or for maintenance. New 4k fire stick and it keeps going to the restart screen. If you have a device that supports Chromecast or AirPlay then the mobile apps can use this to cast to bigger TVs. Did EVERYTHING in this article, nada. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. Mine is stuck downloading an updated. If your Amazon Firestick is not working, take a look at this troubleshooting guide to help you quickly get back to watching your favorite streaming content. Doesnt load, kicks me out of being registered, and Im getting tired of it. Whats the problem, Roku, Tivo all work? Not sure what to do now. Think Amazon caused it with the update. in. Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. Scroll through the list of widgets until you reach one labeled My Fire TV. I think I did all the fixes aboveunplugged firestick, rebooted router, turned off tv and turned back on, pushed the two buttons on the remote changed batteriesno change. When screen mirroring my phone the tv screen freezes up. I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. Were going to look at the seven most common problems that Firestick users experience. Unplugged for hours but still wont reboot. How do downloads work? in, same problem. Step 2: Navigate to Applications > Manage Installed Applications. Same problem, very frustrating, mine is brand new and the second one Ive got!! Perhaps someone has hacked their system somewhere and the bots are making their way across their system. Robin, do you like your new Roku stick? If your network wont connect, ensure that you are entering the correct password. Either China or Russia. Its also a good idea to try a different HDMI port on your TV if there are multiple. There does appear to be an update to your TV to version 1374.0. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. have this problem, My Firestick quit working. * Android devices that are older than Android OS 4.2 (Jelly Bean) Firestick 4K not working since yesterday. 07-01-2021 Installed my downloads from Amazon, (the factory reset deleted all), installed Wi-Fi & internet fix for fire TV & tablets from safe fig apps. From there, click the 'Settings' icon followed by 'All Settings'. To provide the best experiences, we use technologies like cookies to store and/or access device information. The channel guides come up. The constant rebooting is usually because of the external drive issues. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? If you are still unable to fix your device or need a bit of help, we recommend that you reach out to the folks at Amazon for additional support. Mine worked beautiful until today. The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. Ive got a blue screen with no signal despite the correct HDMI input. Try updating to this through Home > Settings > Support > Software Update > Update Now. Using a third-party power adapter might not give the Firestick enough power, or it could have irregular power delivery, either of which could result in apps crashing or the device freezing up. Ugh!! Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. Cloudwards.net may earn a small commission from some purchases made through our site. 04:32 PM Changed batteries in the remote still nothing. These errors are. However, any affiliate earnings do not affect how we review services. Can u help. If your Amazon Fire TV Stick is not connecting to your WiFi network, then the first thing to try is restarting your WiFi router. https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. 05:10 PM After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. Youll be presented with a web address and unique 5-digit code on your TV screen. Plug the Fire Stick into an open HDMI port on your TV, and then set your TV to the correct input. 3 devices now with issues in my home. Reset the Fire Stick. TV and internet working fine. Turned it on the tv screen displays amazon. I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!! Another TV with a fire stick is fine. Try using a different HDMI port or a different TV. Try changing them for new batteries to see if this fixes the problem. All of these are very helpful if you can get the firestick to do anything except constantly reboot. Yes mines doing the same,just showing the Amazon logo and the dots. I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. Im so tired of this! Is there any other easy way to factory reset?? See all 16 articles. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. Spend an hour of your time and fix your stick. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. I only have firetv showing up on my screen and been reading for a long time. 17-06-2022 No. iPhone v. Android: Which Is Best For You? Step 3: Select Restart to confirm the action. Hi Craig, I have the same issue as Scott. My Firestick is 2.5 yrs old and it just started cutting out right in the middle of watching something in YouTube and Prime Video. Is this what yours was doing? To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. What to do: Open the STV Player app. Channel 11 in firestick does not work properly, My fire stick was fine one night. Just says fire tv in the screen all day and night. @AntS Thanks for confirming, that explains it. Be sure your TV is turned on. Bought a new one and same thing. Hi@Maz6 you certainly have the latest firmware. Thank you for your time. There is something wrong with the fire stick, only getting error msg as not connected, however everything else are connected with same wifi no other option getting apart from rebooting it. May change to ROKU. One tech said this is a common problem , another said it is rare! How do you factory reset the firestick? Thank you so much! Cookie Info: To find out how to manage cookies, see our cookie policy. Not have Hulu, Netflix, showtime, discovery and two more apps? 09-01-2021 LG released its own twin-laser-based projector TV back in 2019 and the technology has improved a ton since. My Firestick is stuck on the black screen with logo??!!! The good news is that there are a few things you can usually try that should get you back on track and watching your favorite shows or movies in no time. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. QE49Q80TATXXU Software is up to date, 11-02-2022 Pre-installed STV Player App on Samsung TV no longer working. My fire stick still not working on the screen it just have firetrap with 3dots below it blinking I cant get to my settings please help. Finally, the nuclear option. Amen, I have the same problems with the fire stick. of the page. Let us know if you liked the post. If youre already signed in to your STV player account, youll be asked to enter the unique 5-digit code now. Since the Fire Stick itself does not have any buttons on it, the only way to restart the device if the remote isnt working is to unplug it from its power source and let it restart once its plugged back in. My fire stick worked fine just yesterday but today it was stuck on black screen. Everything seemed to be good then all of a sudden it went to blank screen. If you're looking for an awesome TV, read on while we guide you through everything you need to know. Im having the same issues lately! If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. Waste of money. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. If your Fire Stick turns off by itself, there's likely a glitch. Having the same issues. Updated the software version. I am having the same problem. While youre waiting for this, it couldnt hurt to restart your Firestick device as well. Changing HDMI port and batteries did not help. Amazons Fire TV Stick is one way of accomplishing such a task, but it isn't without its problems -- as with any other electronic device. in, Thanks James 4578 Guess Ill just have to do without on this telly. My query is can I switch two of the Amazon Firesitcks to see if it is in fact a Firestick issue. Have a good one. 2 TVs have no volume control with the Firestick and another one simply gives me an Amazon logo, center screen. Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. This is not an Amazon problem. I did all the items listed on site. If you have issues using the Fire TV app, begin by ensuring that you are connected to the same Wi-Fi network as your Fire TV Stick. Can I watch STV when I'm on holiday? My fire stick has quit working. Problem is then I have to disconnect everything else. Thats exactly what mine is doing, and none of these suggestions are working. STV player is no longer showing on my tv When I search the apps so that I can download it again, it doesn't even show as an available app This is a Samsung model ue32f6200 software version 2127 0 Likes Share Reply 1 Solution JAMES4578 Samsung Maker Options 17-06-2022 05:55 PM in TV @AntS Thanks for confirming, that explains it. Now it constantly crashes and restarts. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. I have tried everything, and more, to no avail. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. Some TV models will automatically turn on when a connected HDMI device is powered up though many still need to be turned on manually via their remote. having the same trouble. My trouble with 2.4 Mhz wifi has been fixed moving radio channel from 11 to 6 in the router. Mine is just showing a black screen and amazon, so what is the answer? Thanks! Also, have you tried a Smart Hub reset of the TV? I also changed the batteries even tho they were not that old. If you want to share the content on your smartphone or tablets screen with your Fire TV Stick, you can do so with only a few clicks. I kind of thought that was the reason because it worked perfectly fine when there was no snow! May have something to do with updating the phone to Android 12? Gripping drama box sets, eye-opening documentaries, true crime and absolute classics. Uninstall the application by following the steps above, but select the Uninstall option for step 6. 01:55 PM My newer firestick is still working fine. Firestick worked fine then next day it didnt. If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. I previously moved it from one tv on first floor to another tv on second floor. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. Its located on Amazon software kindle and fire TV for free. 08:07 PM One, that is within feet of the modem often says cant connect to wifi. This just started on 3-19-2022. Step 2: Scroll to the bottom of the menu and select Restart. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. 10:37 AM I have contacted Amazon and they say wait a few hours. Because frankly I dont trust that buying a new remote is going to fix the problem. Note: On older first-generation Fire TV Stick remotes, omit holding the Back button. It wont even let me look at the networks. Must have been like this forever. 7. Dont be afraid of losing your apps. It says downloading latest software all to NOT actually download it and start all over again!! Step 7: Hold the Home button on your remote for 40 seconds, then release. Some of the standard ITVX library is only available to Premium subscribers too, with ITV stating that over 6,000 hours of video are only for paying users. me too today! Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. Get the Latest Tech News Delivered Every Day. I do not have Alexa. Checking your modem's lights can provide insight into its current internet connection status. It was working well two days ago. Is it from the weather??!!! Put my tv remote back where its suppose to be to watch tv hoping keeping it unplugged over night would fix it. In many cases, restarting the device and WiFi router can help. A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. 13-01-2021 09:06 AM Its unlikely your TV will switch automatically. We should not have to pay for any new equipment if this is an Amazon problem already paid for. - last edited The Fire TV will automatically pair with the remote. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Turned on TV. your password now. Head into the settings of your Fire TV device and open the display and sounds tab. Go to Home > Settings > Support > About This TV. in. Step 1: Long-press on the FireStick home button and go to Settings. Are you still happy with the device, or do you think another streaming dongle might be better? 17-06-2022 During this process, I have found that the update never updated and was halted at the 50% mark on the bar. How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Paramount+ Not Working on a Fire Stick, How to Fix It When Your Fire Stick Remote Is Not Working, How to Fix It When Fire Stick Keeps Optimizing, How to Fix It When There is No Sound on Fire Stick, How to Fix It When Spotify Is Not Working on Fire Stick, The 6 Best Fire Stick Alternatives of 2023, How to Fix It When Disney Plus Is Not Working on Fire Stick, How to Fix It When HBO Max Is Not Working on a Fire Stick, The 22 Best Amazon Fire Stick Apps for Movies, TV, News, and Music for 2023, How to Watch NFL Games on Firestick: Free or Paid (and All Legal). Monty.I did this and it totally fixed the problem on both my firesticks. This means youll have to go through the entire Firestick setup process again before using the device. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. Might have to call a number for customer service. Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. If you turn your Fire Stick on and it sits on the logo loading screen, wait at least 10 minutes to see if the issue resolves itself. How to Access the Deep Web and the Dark Net, How to Securely Store Passwords in 2023: Best Secure Password Storage, How to Create a Strong Password in 2023: Secure Password Generator & 6 Tips for Strong Passwords, MP4 Repair: How to Fix Corrupted Video Files in 2019, Best VPN for Asus Routers in 2023: Client & Server, Best VPN for Ireland in 2023: 5 Top VPNs With Irish Servers, How to Fix Amazon Firestick Stuck in Boot Loop in 2023. Theres also an impressive list of games on the Amazon Fire TV app store and Amazons Luna game streaming service. 1 Firestick and I get issues daily. Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? Hi Chris, tv details as follows, not tried resetting the hub, should I? postcode and select your marketing preferenceand then click join STV. There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. Its stuck on the updating screen and I factory reset it twice. I've got a 2020 Samsung Smart TV, the STV app was pre-installed and worked fine at the start but towards the end of 2020, the app stopped working. You tell me I'm using an ad blocker - how do I switch it off? If it's not turned on, the Fire Stick can't do anything at all. The home screen never loads. 17-06-2022 same thing here, push home button & just blinks a red light for a while, thats it. Im sitting here staring at a tv that looks like its off! I want a refund! A restart can fix many loading issues and the black screen bug. I dont want to screw up two of the other tvs? Copyright 1995-2023 All Rights Reserved. However, there is a fair bit of overlap when it comes to some of these problems. VPN services are provided by loads of different companies around the world and cost between about 4 - 6 per month. As with most electronics, a good old restart can usually do a device some good. They all work fine. Im having the same problem. I have done everything that everyone else has done to no avail. If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, weve got a solution for you. You can retrieve them from Amazon. No problem. The Self Diagnosis is greyed out one the latest version of software ? I cant get past the reboot it just goes on and on with the four dots, Ive tried everything but it has been unused for a few weeks does that make a difference? Mine too exactly like yours.have you found an answer yet? The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. It started with buffering and now it says network disconnected. Additionally, allow a total of 15 seconds for the operation. Tied to watch Paper Girls and the tv screen went black, told me I had no wi-Fi connection, which I did and couldnt get out of the screen. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. Thats my issue as well. Step 6: Choose Clear cache and Clear data. You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. Frustrating! This email address is currently on file. Very frustrating as I have to reboot the stick. Praise Jesus, he works through strange and sometimes inconvenient but wondrous ways. Fri, 17 Jan, 2020 12:05 PM I'm on an iOS device and get an Error Code 3 message. Have you found a solution? The best soundbars 2023: which should you buy? Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. You must also be within 10 feet (3 meters) of your Fire TV device to use the remote.